If the phone turns on after this very simple procedure, then the problem was caused by a simple firmware issue. Incorrect Display Setting. Water Damage. But they have specific tools for that. Now, when you go to Settings > Storage, you will see all the storage lumped together as one, instead of a separate SD card option. I understand that Samsung are aware of the issue and are working on a fix. when put on charge, a yellow warning triangle appears along with an icon of a thermometer and a vibrating buzzer, anyone got any Ideas ? Select display. That’s why some of the users have reported that their device just turned off and won’t turn back on or the “black screen of death” error. Installing a third-party launcher, such as the Google Now or Nova launcher, is the easiest way to speed up your phone. Stock ROM Vs Custom ROM: Which one is better for your? We’ve already published an article on how to troubleshoot a Samsung, System crash caused the device to freeze leaving it with a black screen that’s unresponsive, The battery got totally drained that it can no longer power the device up even for a few seconds, Some caches or data files got corrupted for some reason and caused the phone not to respond, The device sustained some serious liquid and/or physical damages that’s preventing it from booting up. Charging issues are among the most commonly reported problems and it’s doesn’t just happen to the Samsung Galaxy J7 but across the Android platform. Lucas Noah is the Founder of TrendyPort and he covers a variety of Content but has a special passion for Technology. In fact, it’s designed that way to prevent screen burn-in on the AMOLED display. So the problem shouldn’t be ignored. The Always-On Display (AOD) is a great new feature allowing you to see the time and date, calendar and even an image on your S7’s display while the screen is off. You might not need every tool for every procedure. The phone should be able to charge first, read this post here: How to fix your Samsung Galaxy J7 that won’t charge, other charging issues [Step-by-step Troubleshooting Guide].

Usually disassembling will be done before using hot air. At time of writing, the S7 and S7 Edge run Android 6.0.1 – so all you need to do is download and install a launcher from the Google Play Store – no updates, factory reset or root required. Try disabling Bluetooth from the drop-down notification menu. Samsung Galaxy J7 is one of the most anticipated Android-based smartphones of the Galaxy J series.

Get Deal: Galaxy S7 Edge – just £369.99 from Amazon, Watch: 5 Samsung Galaxy S7 tips, tricks and secret features. If all else fails, return the phone to shop you bought it from or contact Samsung about repairs. Skip to content. Read the full article as I will explain all the things in the simplest possible way. Related: Everything you need to know about the Samsung Galaxy Tab S3. This Samsung Galaxy J7 Crown troubleshooting helps fix your phone when a problem occurs. How to Flash Stock Firmware on Samsung Galaxy Step By Step, Flash Stock Rom on Old version of Samsung Galaxy devices, Terms and Conditions | Cookie Policy | Our Contributors, Samsung Galaxy J7 V Fell In Water [Best Solutions], Tap and pay your supermarket bill using Android Device, Adding IR sensor for your Samsung Galaxy J7 V | As TV/AC Remote, how to Connect Pen drive to your Samsung Galaxy J7 V, increase internal storage on your android device, Community and open help Topic under the relevant category, Samsung Galaxy J7 V does not turn on cause of heavy rain, I have rooted my phone. Even though the phone has been recently released, it has already got a huge customer base.

Galaxy J7 randomly turns off even battery has 100 % charge, sometimes I have to connect it and it turns on, but now it does not turn on, it only has a blinking battery with a thunder picture and it does not show percentage of charge as it was showing before, it did not overheat either. Share. …

We’ll always tell you what we find. Used your troubleshooting first step, removing battery, and bingo! Even the technicians follow these methods. But make sure to observe it for about a week to see any unusual things like random reboots or shutdowns. If it doesn’t, then you should first address the non charging issue before you continue your troubleshooting. This can be a particular problem for the Galaxy S7 Edge, for obvious reasons. And you have to keep in mind that liquid damage doesn’t cover by the warranty. That might sound counter-intuitive given the nature of this problem, but it works. All memory capacities and all colors supported. To update your phone, navigate from home screen to the settings tab. There are reports that some S7 and S7 Edge devices are experiencing Bluetooth issues that prevent the phone from connecting to certain car audio systems and headphones. Place an order online or on the My Verizon app and select the pickup option available. To prevent water ingress through the speaker holes, Samsung has added a screen behind the holes that stops water getting in but still allows sound waves to get out. TrendyPort - Port to the world of technology, This advice is especially for the owners of Samsung Galaxy J7 V. If your device turned off on its own after getting wet, NEVER try to turn it on. But if it won’t power on in safe mode, then try booting it in recovery mode and if successful, continue wiping the cache partition: Power off your Galaxy J7. Nevertheless, a few users have complained about Samsung J7 problems. Read More – Save The Mobile Data On Android Mobile, As there are no ports in the sides of the device and also the 3.5 mm headphone jack has a little opening from the inside. As you already know, water damage is very unpredictable. We’ve seen a … Galaxy J7 only gets to start up screen, will not turn on. Some stores may be limited to curbside pickup only.

The place for step-by-step help with your Verizon Wireless, 24/7 automated phone system: call *611 from your mobile, Can't send or receive, calls, text messages or picture, video or group messages, Battery doesn't charge or show a charging indicator, Screen is blank, has distorted images or bleeding colors. It will aggravate the problem. Now type in ‘sm list-disks’ to bring up the disk ID of your SD card. Please help what may be the problem i try to press the power button it doesn’t turn on. You can dab it with a towel or tissue to get rid of some of moisture but try to avoid blow-drying your phone as the intense heat could damage the components. One of Android Marshmallow‘s coolest new features is the ability to ‘merge’ the Micro SD card with the internal storage. Doing this will stop apps from working in the background even when you’re not using the phone. Wiping your phones cache partition (scroll up to Warning: Camera Failed for details on how to do this) also seems to fix the issue for some people. In the world of smartphones, power is king so a beautiful smartphone like the J7 will become just another expensive paperweight lying on your table if it doesn’t turn on or charge. It may take a minute before the Android recovery screen appears.

It feels much faster and more responsive than the S6, but if you still find it lags in places or feels a bit slow, it’s probably a symptom of the infamous TouchWiz skin. Because only a few expert technicians can do that. Samsung J7 charges very slowly. Your phone settings may need to be updated. We’ve seen some Galaxy S7 users complaining that the display is simply too sensitive, and that the palm-rejection feature isn’t doing its job of filtering out incidental presses around the edges of the display. We did the not charging issue article first as battery is very essential when troubleshooting.

The Exynos 8890 (or Snapdragon 820) processor, 4GB of RAM and the latest Android 6 software make the S7 a veritable beast of a phone. Related: Samsung Galaxy S7 tips and tricks. If that proves unsuccessful, it’s time to return the S7 to Samsung for a replacement. Dirt, debris and dust could be stuck in the microphone, try cleaning the microphone with compressed air and check to see if the Galaxy J7 … The place for step-by-step help with your Verizon Wireless, 24/7 automated phone system: call *611 from your mobile, Can't send or receive, calls, text messages or picture, video or group messages, Battery doesn't charge or show a charging indicator, Screen is blank, has distorted images or bleeding colors. VI Video was already generated for this page. Unfortunately, Samsung decided it wouldn’t be supporting this feature with the Galaxy S7 and S7 Edge, even though both handsets mark the return of the much-missed SD card slot. This is free of charge service that we offer. If you attempt to turn on again, several components may get damaged. Tap Force Stop and then, in the Storage menu, select Clear Data and Clear Cache. Tell us what you think – email the Editor. Reports suggest that some Samsung Galaxy S7 owners are experiencing problems with Wi-Fi, including (but not limited to) Gmail not syncing properly over a wireless connection. If the phone is showing any signs of possible moisture damage such as flickering screen, random dimming of the display, random reboots and shutdowns likewise, turn off the phone immediately. Troubleshoot Galaxy J7 / J7V. Additionally, as an owner of the Smartphone, you should know what to do and what not when your device gets wet, starts to function differently, and turned off after getting underwater pictures. Learn More. There doesn’t seem to be any major issues with regard to the S7’s waterproofing claim, however some people are noticing that the speakers sound distorted after the phone gets wet. I hope you don’t want to be in that situation. We were told to send it back, but not where. Top 10 Things to Do with Your New Smartphone heading. If the device refuses to turn on after steps 1 to 3, then there’s nothing much you can do about it. Once your phone restarts, the power and volume buttons should be responsive again. It can also cause issues when gripping the phone a certain way whilst trying to take a picture, with the shutter button proving unresponsive, or even when trying to type out a message on the keyboard.